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Privacy Policy

Last Updated: Oct 26, 2023

At Synergy Cleans, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information when you visit our website or engage with our services. By accessing or using our website and services, you consent to the terms outlined in this Privacy Policy.

Information We Collect

We collect various types of information to provide and improve our services. The types of information we collect include:

  • Personal Information

    • Contact Information: Such as your name, email address, phone number, and physical address.
    • Account Information: When you create an account with us, we may collect a username and password.
    • Payment Information: When you make payments for our services, we may collect payment card information or other financial details.

  • Usage Information

    • Log Data: We collect information regarding your interactions with our website, including your IP address, browser type, pages visited, and the date and time of your visits.
    • Cookies: We use cookies and similar tracking technologies to collect information about your browsing preferences and behaviors.
    • Service Information: Information related to the cleaning services you request, including property details, cleaning preferences, and special requests.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: We use your personal information to deliver the cleaning services you request, customize our services to your needs, and communicate with you about your service appointments.
  • Customer Support: We may use your information to provide customer support and respond to your inquiries, requests, and concerns.
  • Marketing and Promotions: We may use your contact information to send you promotional materials, newsletters, and updates about our services. You can opt out of these communications at any time.
  • Improving Our Services: We analyze usage information to enhance our website, services, and customer experience. We may also use your feedback and reviews to improve our offerings.
  •  Legal and Security: We may use your information to comply with legal obligations, protect our rights, privacy, safety, or property, and prevent fraud or security issues.

How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who help us deliver and improve our services, such as payment processors and IT service providers.
  • Legal Compliance: We may disclose your information to comply with legal requirements, respond to lawful requests, and protect our rights or the safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

Your Privacy Choices

You have the following choices regarding your personal information:

  • Access and Correction: You can access and update your personal information by logging into your account on our website.
  • Opt-Out: You can opt out of marketing communications by following the instructions in the communication or by contacting us.
  • Do Not Track: Our website does not respond to “Do Not Track” signals from your browser.

Data Security

We implement security measures to protect your information, but no method of transmission over the Internet is completely secure. We cannot guarantee the security of your data, so we encourage you to take precautions to protect your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will post any updated policy on our website with the revised effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:

Address: 484 Lake Park Ave, Ste 280, Oakland, CA 94610

Phone: 123 456 789

Email: [email protected]

Thank you for choosing Synergy Cleans. Your privacy is important to us, and we appreciate your trust in our services.